Frequently Asked Questions
Everything you need to know about shopping with Shop The Muse.
When will my order ship?
All orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale.
How do I find the right size?
Each product page includes a detailed size guide. Since we curate pieces from various designers, we recommend checking the specific measurements provided to ensure the perfect fit.
Do you offer international shipping?
Yes, Shop The Muse ships worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to conscious fashion. A growing portion of our collection features organic cotton, recycled fabrics, and ethically manufactured garments marked with our 'Muse Eco' badge.