Returns & Exchanges
At Shop The Muse, we want you to love your silhouette; if your purchase isn't a perfect fit, you can return unworn items within 30 days of delivery. Please ensure all original tags are attached and the garments are in their original, unwashed condition.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Ship It Back
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing